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Help CenterTechnical SupportHow do I report a bug on the website?

In this section

  • I cannot play a video from my Vault.
  • Does the website work on Smart TV?
  • The video looks blurry or stops.
  • How do I report a bug on the website?
  • I am not receiving confirmation emails.
  • Why did my Diamond top-up fail?
  • Do you support Cryptocurrency payments?
  • The chat with a creator will not load.
  • How do I contact a human?

Still stuck?

How do I report a bug on the website?

Write to support@luksus.app telling us what you did, what you expected and what happened, with the approximate time and a screenshot if you can. There is no report button and no phone gesture for it, and we do not pay Diamonds for bug reports.

Need more help?

Contact support

Related articles

  • I cannot play a video from my Vault.
  • Does the website work on Smart TV?
  • The video looks blurry or stops.
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