Official channels
Contact LUKSUS
Three inboxes, each with its own job: support for your account and payments, privacy for your personal data, legal for formal notices. These addresses are the only official LUKSUS channels.
Support
Account, payments, purchases and technical issues. The fastest route is a ticket from the Help Center; email reaches the same team.
support@luksus.appPrivacy and data
Requests about your personal data — access, correction or deletion — handled under the Privacy Policy, in a circuit separate from support.
privacy@luksus.appLegal notices
Formal notifications, rights claims and requests from authorities. This inbox does not resolve account or payment issues.
legal@luksus.appWhat to expect
Every message is read by a person and answered in order of arrival — there are no priority tiers or paid queues. Write from the email linked to your account so we can verify it is you.